How Actor labels Sent Emails

We’re only considering sent emails and the only possible labels are Awaiting Reply and Done, here’s how to think about it:

1. Awaiting Reply

Assign when you’ve asked the recipient for a response, confirmation, clarification, or decision. You share information but explicitly ask for feedback, thoughts, or next steps.

  • You ask a question.
  • You request confirmation or approval.
  • You propose a meeting or call.

Examples:

  • “Can you approve this budget?”
  • “What do you think of the proposal?”
  • “Do you have time for a quick meeting on Friday at 13:00?”
  • “Please confirm if this is okay.”

2. Done

Assign when your part of the conversation is complete and you don’t expect a reply or action.
Label the email as Done if you do not expect or need a response.

Typical cases:

  • Automated replies (out-of-office, thank you messages, etc.).
  • Sending a pure FYI, update, or report.
  • Delivering something promised without requiring acknowledgment.
  • Replying with a final confirmation that closes the loop.

Examples:

  • “Thanks for sending this over.”
  • “Here’s the meeting link”.
  • “Noted.”
  • “Here’s the document you requested.” (with no question or meeting request)

⚖️ Rule of thumb:

  • If it’s waiting for a reply → label as Awaiting Reply.
  • If it’s finished with no reply expected → label as Done.