Actor AI applies labels to your emails in consideration to the following rules.
There are 2 types of Microsoft Outlook accounts: Free and Paid (with a license). Because there is a difference on how these works, we’ve choose to a slightly different approach for managing emails:
- categories are applied to all emails
- when custom Actor folders are used, emails are moved under those folders (configurable per account)
- for licensed Outlook accounts we also create Search Folders that use categories to filter out emails based on category
Our recommendation:
- paid accounts that allow Search Folders > do not create other folders and use Search Folders to filter out emails
- free Outlook accounts: use custom Actor folders under your Inbox
Default Actor AI Email Labels
Those labels are added to emails as categories, and the same names are used for Folder.
Enable or disable which labels are in use by checking or unchecking the checkbox in front of the label.

Working with Outlook folders
Default is “do not move”

However, when this is enabled, Actor creates default folders to match our default labels, under your main Inbox folder. When are analyzed, emails are moved to the matching folder.
If you don’t like Actor to move emails and leave them under your Inbox, you can select “Do not move emails from Inbox” under email management.

You will also those categories added under your Outlook account, like below:

Based on these categories we create the following Search Folders:

How Actor applies those changes to your email
Actor AI analyzes email content and based on email content it labels into one of our default labels.

Default Actor labels are described here: https://actordo.com/docs/productivity/email-management/
Apply those labels to past Emails
When you are just starting you can Analyze past emails and see how Actor can work with them.
Check our main Email Management section to see what you can do with past emails.