SECURITY AT ACTOR

Your work stays yours.

Actor helps with sensitive business work while limiting data access, protecting connected accounts, and keeping you in control.

OUR COMMITMENT

Security should be clear.

No customer content used to train general-purpose AI models.

No routine human reading of connected account content.

Encryption for data in transit and at rest.

No storage of connected accounts data.

OUR PRINCIPLES

Privacy is built into how Actor works.

Clear safeguards for email, calendar, tasks, workflows, and saved knowledge.

01 / AI TRAINING

Your content does not train AI models

Actor does not train its own general-purpose AI models on customer content. Approved AI providers do not train on submitted customer content under Actor’s commercial terms.

02 / DATA MINIMIZATION

Email bodies are not stored

Actor processes email content to perform requested features without storing the email body. Limited metadata, saved knowledge, memory, and workflow data are retained where needed.

03 / ENCRYPTION

Protected in transit and at rest

Connections to Actor and approved providers use encryption in transit. Data that Actor must retain is protected at rest, including credentials and backups.

04 / HUMAN ACCESS

No routine human review

No Actor staff reads connected account content. Restricted access may occur for customer-requested support, security investigations, legal duties, or troubleshooting you initiate.

HOW IT WORKS

Only the access needed for the job.

Actor is designed to retrieve and process connected data for the feature you use, then keep only what that feature needs.

01 / CONNECT

You authorize access

Connect Google or Microsoft through OAuth. Actor never asks for or stores the password to your connected account.

02 / PROCESS

Actor performs the task

Actor retrieves the relevant information to classify, summarize, draft, search, or carry out the action you request.

03 / RETAIN

Keep only what is required

Some data remains for account access, workflows, Memory, knowledge, support, and security. Retention varies by category and is documented in the Trust Center.

YOUR CONTROL

You choose what connects and what stays.

Grant access to the accounts Actor needs. Revoke connected-account access and request deletion of Actor data when you choose.

Connected accounts

OAuth-based authorization with access limited to the permissions you grant.

Saved context

Memory and Knowledge are retained so Actor can use them; you can review and delete saved information.

Detailed records

Our Trust Center explains data categories, retention, subprocessors, and exceptions in detail.

THE DETAILS

Review the full picture.

For retention periods, AI provider practices, security controls, and human-access exceptions, start with the Trust Center. The Privacy Policy explains your rights and how personal information is handled.