Prompts for AI Email Labelling

We’re opening today the prompts used by Actor to decide how labels are applied to emails.

Plan is to make those customizable as well. To give you some more context, those AI Prompts are not just used per se, but are part of a pipeline, prompt chaining that we use.

AI LLM Prompts for Email Labels using AI Management

1. Needs Action

Email requires action from you

Assign this label only if the sender asks the recipient to perform a specific task, that goes beyond replying or confirming. The task should be clearly expected from the recipient, and needs to take place outside the email itself.

2. To Respond

Email waiting for a reply or follow-up from you

Assign this label if the email is waiting for a reply, confirmation, or decision from the recipient. The sender is expecting communication back, but may or may not require an actual task to be completed. Do not assign this label for emails that are promotional, marketing, or outreach oriented.

3. Read Later

Informative content to revisit when convenient

Assign this label if the email contains informational, interesting, or educational content that does not require immediate attention, action, or response. These may include newsletters, articles, announcements meant for the recipient’s awareness or learning.

4. Meeting

Emails related to meetings or online calls

Assign this label if the email discusses scheduling, confirming, or recapping a meeting, call, video conference, or similar event. Look for calendar invites, Zoom/Teams links, or mentions of times and agendas.

5. Awaiting Reply

Sent email waiting for a reply or follow-up

Assign this label if the email is waiting for a reply, confirmation, or decision from the recipient. The sender is expecting communication back, but may or may not require an actual task to be completed.

6. Done

Email processed and no further action is needed

7. Promotion

Marketing emails, promotions, deals

Assign this label if the email is marketing or sales oriented and includes advertisements, product promotions, limited-time offers, sales campaigns, or newsletters from brands or services. Usually the email is promotional in nature, often upbeat with an emotional tone, persuade to buy, upgrade or engage with an offer.

8. Notification

Automatic emails that include various updates from online tools

Assign this label if the email looks like an automated message or system-generated update from apps, tools, platforms, services. These can include alerts, reminders, digests, system logs, or status updates and are informational in nature. Is often neutral in tone.

Actor is not open source, but we don’t exclude having it open source in the future. Until then, we are transparent with all aspects that can help our business.

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